If you’re running an e-commerce startup chances are you are using Magento for your website traffic. If that is the case you’ve had trouble in one form or another and needed a helping hand getting your business back on track. A website agency that specializes in Magento support could be your ticket to a smooth running and easy to manage a company that utilizes all of the latest technology to steer customers to spend money on your products. Using Magento was a smart choice for your e-commerce startup, but it’s not enough, you need a dedicated Magento agency to oversee the support you will inevitably need. I’ve compiled some of the reasons for this in the following article titled Magento support: what you need to know.
Having a high-powered Magento store requires regular maintenance and fine-tuning. Finding a team that will work closely with you to keep your environment secure, optimized, and bug-free is absolutely crucial for a well-run business. You can’t focus on growth if you’re busy resolving downtime, fixing inefficiencies, or overcoming technical roadblocks. So finding the support you can trust day and night to make sure your site just plain works is a goal you should pursue with the utmost seriousness. No matter how prepared you think you are, there will be problems that you simply can not fox alone, and having a dedicated Magento support agency at your fingertips will make all the difference in times of crisis.
So why is having a Magento support team from a Magento agency so important? Take this fact for instance: shop keepers will take 4 seconds for loading whenever visiting online store.failing to meet up visitors expectation it means that failure of shop keepers record about Magento though, you can reduce cart abandonment by up to 81%. Or how about how many customers complain that stores had a long or complicated checkout process. Hiring a Magento technical support agency means you will get an optimized checkout process on your store and significantly boost conversion rates. If that weren’t enough, studies show shoppers expect a site to have well-structured pages as well as search navigation. By eliminating unwanted elements crowding your web pages, a dedicated Magento support team will make finding products easier for your customers.
It is very important to have high aspirations for your businesses including the target sales and revenue within a given period. However, downtime issues, server hardware problems, backup and storage issues, and security concerns can make it challenging to reach your goals. Making sure to avoid any possible issues with order processing is of vital importance for your startup. Having a team that will carefully analyze key metrics such as load time, graphics clarity, navigation functions, and link functionality can make the difference between having a professional website and having your business fall behind. I can’t stress it enough that getting your Magento support team in place before a crisis even happens is the key to a stable business.
When choosing what Magento agency you will use make sure they have a dedicated support and maintenance service including installation assistance, configuration support, update help, custom development aid, on-demand consulting, and a dedicated Magento help desk. And don’t forget there are some Magento agencies that are really flexible in their billing policies and they will have a policy that when you don’t need them, you’re not paying them. A really good company will even have a no-retainer policy, no long-term contracts, and even no up-front fees. The last thing you want after coming out from the other end of a crisis is a huge bill that sets you back further than the problem you Magento support agency just solved.
