Table of Contents
How to Choose Best Internet for Your Business 1
Factors to Consider When Choosing an Internet Service Provider 1
What is the Average Downtime? 1
Is There Any Limit for Data Usage? 1
What is the Length of Service Contract? 2
Is Round the Clock Customer Service Available? 2
Bottom Line 2
A good internet connection is essential for smooth functioning of all your business operations. However, with numerous Internet Service Providers (ISP) offering a wide variety of services, it has become tough to choose the best internet for your business.
But don’t worry – we have got you covered! Here’s a list of different factors that you must consider before making a final decision.
Many consider speed as a single important factor while choosing the internet for their business. This is probably one of the biggest mistakes you can make. There is no denying the fact that internet speed plays a significant role in helping you decide which internet service provider to opt for, but there are other things as well that help you in making a prudent decision.
We have compiled the top 4 questions that you must ask an Internet Service Providers available in your area before subscribing to its services. Let us explore these in detail.
What is the Average Downtime?
Internet downtime can cause massive loss to your business – especially if it is an online one. You need to have an internet that offers maximum uptime to avoid any additional downtime costs. Most Internet Service Providers promise approximately 98% uptime. This is very unrealistic and is the key reason why most ISPs fail to keep their promise later on.
To avoid these problems in the future, you must ensure that the internet provider you choose offers you a Service Level Agreement (SLA). This agreement is proof of the uptime that your ISP promised at the time of purchase. In case the uptime is not up to your expectations, you may ask your ISP for reimbursement or compensation.
Is There Any Limit for Data Usage?
All your employees need an internet connection to meet their daily work needs. You cannot estimate the monthly data needs of your business. Some ISPs impose data caps and charge extra when you exceed them. To avoid these additional costs in the future, we would recommend you to go for ISPs that offer unlimited data options.
What is the Length of Service Contract?
Most ISPs offer a 2-year long contract, while others don’t have any contractual terms at all. You need to look out for two things here:
- Early contract termination charges
- Free 30 days (less or more) trial periods
Some providers charge high fees in case of a breach of contract. We would suggest you to only enter into a contractual agreement if you are satisfied with the ISP services, terms, and conditions.
Is Round the Clock Customer Service Available?
In case of any technical fault outside office hours, your business may require urgent support. Therefore, you must prefer an ISP like Optimum that allows its customers to just dial Optimum customer service phone number to talk to a professional anytime to get their issues resolved instantly.
We hope that this guide helps you choose the best internet service for your business. Finding an appropriate ISP is not a difficult task if you are well aware of your internet needs. Make sure you are armed with all the necessary information before making a final decision.